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FAQ

Our FAQ are designed to answer most commonly asked queries about us.

If you have a different question, do write in to info@hi5mart.com.

Alternatively, call us at call us on our number or +91 9155180180 between 10 am & 5 pm on all days including Sunday to get our immediate help.

 

General Questions

 

1.    Why Hi5mart?

Hi5 mart gives you all you need at your doorstep. Saving your money time and effort. Enjoy your valuable time with your family and friends rather struggling in traffic, carrying heavy bags, going around various shops and standing in long queue at supermarket or local shops.

Leave your worries to us. We will take care of your groceries. Call us on our toll free number, order through our website, whatsapp, or download our Android or IOS app (coming soon).

 

2.    What we sell?

We have a wide range of grocery products including all branded household items. 

 

3.    How to order?

You can order on our website www.hi5mart.com , android and IOS app or simply call on our toll free number. Our customer service will take you order on toll free number. Once order placed we will deliver to your doorstep.

 

4.    Which areas we deliver?

We are currently delivering in Ranchi. Gradually we will cover all major cities.

 

 

Shopping Related Questions

 

1.    How I can do shopping on hi5mart?


You can shop from website,  calling our phone number or by sending message on whatsapp.

If     If you are visiting our site for first time, click the sign up tab and register yourself.

 

2.    Tell us about your address, email id, and phone number during registration.

3.    Choose the item you wish to shop from the menu or use our search option and add to shopping cart.

4.    Check out once you have finished shopping, choose payment mode or cash on delivery.


We will send you email of order confirmation and our delivery crew will be soon at your doorstep.

 

 

2. Referral Benefit

 

May be one of our esteemed customer told you about our website. As a token of appreciation we would like to thank him for his kind gesture. Tell us his phone number and email id, we will credit Rs 50 as bonus points to you. You will receive this Rs 50 in your account once your friend has completed shopping with us. We will notify on your email once same has been credited in your account.

Redeem your bonus points as you like when you are shopping with us next time.

 

You can do as many referral as you like and we will keep on giving you Rs 50 for each referral.

 

With 100 referrals you can make your monthly bill of Rs 5000 Free.

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